PACT and The Gin Hotel

When you visit Lexington, Buena Vista and Rockbridge County, you’ll meet people who are working together to make your visit safer while still preserving the spirit of hospitality, welcome, and discovery.

PACT – Protecting All Citizens and Travelers is a series of protocols and best practices adopted by hospitality businesses who display the logo. They are following recommended health guidelines and implementing industry-specific protocols related to curbing COVID-19. PACT is a commitment to deliver a consistent, dependable, and sustained level of safety and service to our visitors as well as our citizens.

You can’t mask our enthusiasm!

The Gin Hotel is a beautifully restored historic hotel in the heart of Downtown Lexington. Part of the Ascend Hotel Collection®, The Gin offers elegant guest rooms and suites with traditional dark wood furnishings, high ceilings, modern amenities, and picturesque Blue Ridge Mountain views from every window.

Joseph Mannino, Hotel General Manager, The Gin Hotel

We talked to Joseph Mannino about the property and his appreciation for Rockbridge County.

How did you develop an interest in the hospitality industry?
It started back in high school. My guidance counselor suggested I look into the hospitality industry because I was always smiling and have a great attitude.

What do you love most about Rockbridge County?
I appreciate the area's historic charm and historical attractions.

What is your favorite moment of customer interaction?
When the guest first walks in and and I greet them with a great smile—the best way to make a connection and get to know them a little.

Why do you think Rockbridge County makes an excellent destination for a visit/vacation?
There is always something to do and see!

The Gin Hotel is a member of PACT – Protecting All Citizens and Travelers. Joe says his staff work hard to ensure everything about your stay is perfect. In Lexington, we love it when you visit, and you can see it in our eyes!

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