PACT and Cocoa Mill

When you visit Lexington, Buena Vista and Rockbridge County, you’ll meet people who are working together to make your visit safer while still preserving the spirit of hospitality, welcome, and discovery.

PACT – Protecting All Citizens and Travelers is a series of protocols and best practices adopted by hospitality businesses who display the logo. They are following recommended health guidelines and implementing industry-specific protocols related to curbing COVID-19. PACT is a commitment to deliver a consistent, dependable, and sustained level of safety and service to our visitors as well as our citizens.

You can’t mask our enthusiasm!

Cocoa Mill Chocolate Company is a place where the hometown touch has met with world-wide acclaim. While their fanbase of chocolate lovers is now international, they have love for our area that is evident to everyone who visits the store.

Sarah and Mike Mayo, Owners, Cocoa Mill

Sarah Mayo shared some of her favorite things about living and working in Lexington.

How did you develop an interest in your business?
It is our family business we love providing an indulgent shopping environment for our customers.

Why did you choose to open your business / locate in Rockbridge County?
We are from the area and love historic downtown Lexington.

What do you love most about Rockbridge County?
The kindhearted people, fantastic scenery and the comradery with other local businesses.

What is your favorite moment of customer interaction?
Its so meaningful knowing our customers appreciate the passion we put into our handcrafted chocolates. A customer called the other day to say that her 5-year-old daughter had finished her last piece of chocolate and told her mom “OK, it’s time to make another Cocoa Mill run!” What a connoisseur!

Why do you think Rockbridge County makes a great destination for a visit/vacation?
There are lots of great little shops, restaurants and hotels, and museums to visit along with so many fun outdoor activities like hiking, swimming, and nature walks. It makes a great weekend getaway destination.

Cocoa Mill is a member of PACT – Protecting All Citizens and Travelers. Sarah says her staff strive to provide a safe, carefree, and memorable experience paired with excellent customer service. In Lexington, we love it when you visit, and you can see it in our eyes!

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